What Google rating do hotels in Miami need to stay competitive?
By Max Zhou · Last updated
Hotels in Miami average 4.1 stars across 1129 Google reviews (median, based on analysis of 20 businesses, 4/16/2026). 25% of businesses score above 4.5 stars — those businesses see measurably higher inquiry rates.
- •Businesses analyzed: 20
- •Average Google rating: 4.12★
- •Median review count: 1129
- •Share above 4.5★: 25%
- •Share below 4.0★: 35%
- •Top performer: Four Seasons Hotel Miami (4.7★, 2810 reviews)
| Metric | Hotel in Miami | Top performer |
|---|---|---|
| Google rating | 4.12★ | 4.7★ |
| Review count | 1129 (median) | 2810 |
| Reply rate | Est. <20% | ~95% |
| Share 5-star | 25% | 100% |
Frequently asked questions
- How many Google reviews does a hotel in Miami need?
- Median in Miami is 1129 reviews. To rank in the top 25% of businesses in your category, aim for at least twice that — around 2258 reviews.
- How do I get from 4.0 to 4.6 stars on Google?
- Two levers: systematically request reviews from happy customers (QR code at the point of service works best) and intercept unhappy feedback privately before it becomes a public 1-star review. Our pilot customer Sakura Hagen went from 4.0 to 4.6 in 6 weeks this way.
- Is AI auto-reply to Google reviews GDPR-compliant?
- Yes — provided data is processed in the EU and no customer PII beyond what Google already displays publicly is used. Starise meets both standards.
- How much does review management cost?
- Starise Standard is $59/month per location including unlimited AI replies, QR code, and dashboard. 7-day free trial, no credit card.
- How fast will my Google rating improve?
- Typically 4-8 weeks. Speed depends on your customer volume and starting rating. Lower starting scores improve fastest.
A data-driven analysis of 20 hotels in Miami. We aggregated public Google review data to show where the median sits, who the top performers are, and what underrated businesses can do to close the gap.
Top 10 Hotel in Miami
- 1.Four Seasons Hotel Miami4.7★2810 reviews
- 2.InterContinental Miami by IHG4.5★7650 reviews
- 3.The Elser Hotel Miami4.5★2935 reviews
- 4.Jefferson Hotel4.5★167 reviews
- 5.Flow Hotel Miami4.5★44 reviews
- 6.citizenM Miami World Center4.4★1359 reviews
- 7.Tru by Hilton Miami West Brickell4.4★874 reviews
- 8.Sentral Alea Miami4.4★179 reviews
- 9.Hilton Miami Downtown4.2★6406 reviews
- 10.Hyatt Regency Miami4.2★5618 reviews
Run a hotel in Miami?
Your competitors average 4.1★. With Starise you can reach 4.5+ in six weeks. See the Sakura Hagen case study.