# Google Reviews: Hotel in Chicago

**Hotels in Chicago average 3.85★ across 1915 Google reviews** (median, based on analysis of 17 businesses, 4/23/2026). 5.9% score above 4.5 stars; 52.9% below 4.0.

## Chicago benchmarks

- Businesses analyzed: 17
- Average rating: 3.85★
- Median review count: 1915
- Share above 4.5★: 5.9%
- Share below 4.0★: 52.9%
- Top performer: Sentral Michigan Avenue Chicago Hotel (4.6★, 42 reviews)

## Top 10 Hotel in Chicago

1. Sentral Michigan Avenue Chicago Hotel — 4.6★ · 42 reviews
2. Hilton Chicago — 4.3★ · 10166 reviews
3. Swissotel Chicago — 4.3★ · 6389 reviews
4. The Drake — 4.3★ · 4563 reviews
5. Kinzie Hotel — 4.3★ · 1915 reviews
6. Claridge House Chicago, Tapestry Collection by Hilton — 4.1★ · 1118 reviews
7. Central Loop Hotel — 4.0★ · 1623 reviews
8. Hotel Chicago West Loop — 4.0★ · 1425 reviews
9. Millennium Hotel Knickerbocker Chicago — 3.9★ · 3810 reviews
10. Freehand Chicago — 3.9★ · 2864 reviews

## Frequently Asked Questions

**How many Google reviews does a hotel in Chicago need?**
Median in Chicago is 1915 reviews. To rank in the top quartile, aim for ~3830.

**How do I get from 4.0 to 4.6 stars?**
Two levers: systematic review collection (QR code at the point of service) + intercept unhappy customers privately before they post. Pilot customer Sakura Hagen: 4.0 → 4.6 in six weeks.

**Is AI review response GDPR-compliant?**
Yes, if data is processed in the EU and only public Google data is used. Starise meets both.

**How much does review management cost?**
Starise Standard: $59/month per location, 7-day free trial, no credit card.

## Data source

Source: public Google review data, aggregated by Starise. Last updated: 4/23/2026.

Live version: https://starise.co/google-reviews-hotel-chicago
Start free trial: https://starise.co/register